Support Center
How can we help?
Welcome to Dumerzel Support. We are dedicated to ensuring you and your child have the best learning experience possible.
Frequently Asked Questions
How do I change the language?
Go to Settings in the app and tap on "Language". You can switch between English, Chinese, and more.
Is the app safe for kids?
Yes! Dumerzel is designed specifically for children. All AI responses are filtered to be age-appropriate and educational.
How do I reset my password?
Currently, you don't need a password to use the basic features as a guest. If you created an account, you can reset it via the login screen.
Contact Support
Need more help? Our team is ready to assist you.
Email: hello@dumerzel.com
We typically reply within 24 hours.